Yes, we are a professional ceramic manufactuerer with over 15 years experienced in Hunan Liling.
Yes, we require all international orders to have an ongoing minimum order quantity. Quantity will depend on the mug shape and design, you may contact us for more details.
Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
For samples, the lead time is about 7-10 working days. For mass production, the lead time is 45-50 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
You can make the payment to our bank account by T/T or L/C:
30% deposit in advance, 70% balance against the copy of B/L.
We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
Yes, we always use high quality export packaging. Specialist packaging and non-standard packing requirements may incur an additional charge.
Yes, We have reached cooperation with more than 1000 brands and are their stable ceramic suppliers,such as Starbucks, Chanel, Disney,Kinder, Nescafe, Hellokitty , Sousou, Chi-bi Maruko,Jeep, Universal Studios,coca-cola, Mercedes-Benz, Hard Rock,Burger King,Sanrio,Coach and so on.
Our main market is North America, Europe, Australia, Japan, South Korea, Singapore, Malaysia, Dubai,ect.
Our main products are ceramic coffee mug , ceramic bowl, ceramic plates, ceramic can, ceramic candle jar ,dinnerset and ceramic flower pot.
Currently we already got BSCI and Disney audit report ,ISO9001 etc.
Yes,we have our own R&D group which has more than 10 years experiences specialized in ceramic design.
Yes, our facory has the TARIC code to help you enjoy the lowest anti-dumping rate 17.9%.
Yes, we are willing to sign this agreement, it is our duty to protect your products,as we treat every products like we always want to be treated as our own .
Yes, OEM and ODM services are available .
We have 4 auto-prodcution lines to ensure the daily output with 60,000pcs.
Yes, sure ,after you place an order for us, we can cooperate with your factory inspection.